STUDI META ANALISIS TENTANG HUBUNGAN WORK-LIFE BALANCE, PERCEIVED ORGANIZATION SUPPORT, & COACHING TERHADAP JOB PERFORMANCE
DOI:
https://doi.org/10.31943/investasi.v11i2.337Keywords:
Keterikatan Karyawan, Kinerja Pekerjaan, Pembinaan, Keseimbangan Kerja dan KehidupanAbstract
The purpose of the current literature review is to (a) provide a comprehensive understanding of the relationship between work life balance, perceived organizational support, coaching and job performance with employee engagement as mediating variable; (b) construct an integrated conceptual framework based on empirically validated factors and their relationships, along with relevant theories. An integrative literature review of 12 empirical studies indicates that work-life balance, perceived organizational support, coaching and employee engagement has a significant positive effect on job performance. The findings also indicate that work-life balance, perceived organizational support, coaching indirectly significantly influence the job performance through the mediating role of employee engagement.
References
Ahmed, S., Ashrafi, D. M., Ahmed, R., Ahmed, E., & Azim, M. (2024). How employee engagement mediates the training and development and work–life balance towards job performance of the private banks? TQM Journal. https://doi.org/10.1108/TQM-10-2023-0316
Alam, M. T. (2023). Job satisfaction of bank employees: A case study of PADMA bank.
Ang, E. E., Dharmayanti, D., & Widjaja, D. C. (2020). EFEK INTERVENSI TRAINING DAN COACHING KEBERMAKNAAN KERJA TERHADAP KINERJA KARYAWAN. Jurnal Aplikasi Bisnis Dan Manajemen. https://doi.org/10.17358/jabm.6.3.558
Azmy, A., Risza, H., & Adhykusuma, A. (2022). Implications of work motivation, employee discipline, and compensation on employee performance while working from home at a digital marketing company. Jurnal Manajemen Dan Pemasaran Jasa, 15(1), 13–36. https://doi.org/10.25105/jmpj.v15i1.12791
Chaudhuri, S., Arora, R., & Roy, P. (2020). Work–Life balance policies and organisational outcomes–a review of literature from the Indian context. Industrial and Commercial Training, 52(3), 155–170.
Du, Y., Zhang, L., & Tekleab, A. G. (2018). Job strains, job control, and POS on employee performance: An interactionist perspective. Journal of Business Research, 82, 213–219. https://doi.org/10.1016/j.jbusres.2017.09.040
Eshetu, G. (2016). Practices and challenges of human resource management in major general Muluget Buli Technical College. Partial Fulfillment of the Requirements for Obtaining the Degree of Masters of Arts in Educational Leadership and Management. Addis Ababa, Ethiopia.
Gallup. (2025). State of the Global Workplace. Gallup.
Gupta, M., Shaheen, M., & Reddy, P. K. (2022). Perceived organizational support and job performance: Mediating role of psychological empowerment and employee engagement. Management Research Review, 45(2), 317–334.
Iman Permana, Astri Octora, Dyah Wulandari Mardyastuti, & Shirley Ayu Widyaningsih. (2023). Does Employee Engagement Moderate Work Values And Intention To Stay Among Millennial and Gen-Z Employees? FIRM Journal of Management Studies,.
Iqbal, M., Adawiyah, W. R., Suroso, A., & Wihuda, F. (2020). Exploring the impact of workplace spirituality on nurse work engagement: an empirical study on Indonesian government hospitals. International Journal of Ethics and Systems., 36(3), 351–369.
Irenita, N., Yuntina, L., Yudastoro, F. D., Perwitasari, E. P., & Subagio, M. (n.d.). The Effect of Coaching and Discipline on Managerial Employee Performance Mediated by Employee Engagement Transportation Industry. https://doi.org/10.38035/ijam.v3i1
Irenita, N., Yuntina, L., Yudastoro, F. D., Perwitasari, E. P., & Subagio, M. (2024). The Effect of Coaching and Discipline on Managerial Employee Performance Mediated by Employee Engagement Transportation Industry. International Journal of Advanced Multidisciplinary. https://doi.org/10.38035/ijam.v3i1
Irfan, M., Khalid, R. A., Kaka Khel, S. S. U. H., Maqsoom, A., & Sherani, I. K. (2023). Impact of work–life balance with the role of organizational support and job burnout on project performance. Engineering, Construction and Architectural Management, 30(1), 154–171.
Isse Hassan Abdirahman, H., Shiyanbade Najeemdeen, I., Taofik Abidemi, B., & Binti Ahmad, R. (2018). The Relationship between Job Satisfaction, Work-Life Balance and Organizational Commitment on Employee Performance. 20, 76–81. https://doi.org/10.9790/487X-2005077681
Jaharuddin, N. S., & Zainol, L. N. (2019). The impact of work-life balance on job engagement and turnover intention. The South East Asian Journal of Management, 13(1), 7.
Karatepe, O. M. (2023). Pengaruh perceived organizational support terhadap hasil kerja: Peran mediasi employee engagement. Jurnal Hospitality and Tourism Management, 56, 150–158.
Kumar, S., & Bagga, S. K. (2024). The Relationship of Transformational Leadership and Perceived Organisational Support with Organizational Commitment: The mediating role of Employee Engagement. Brazilian Business Review, 21(2). https://doi.org/10.15728/bbr.2022.1196.en
Larasati, D. P., & Hasanati, N. (2019). The Effects of Work-Life Balance towards Employee Engagement in Millennial Generation.
Lubis, F. R. A., Syaifuddin, S., Lubis, Y., & Nasib, N. (2023). The Influence of Managerial Coaching and Team Autonomy on Employee Performance in Palm Oil Plantation and Processing Companies in Sumatra. Society, 11(2), 626–643. https://doi.org/10.33019/society.v11i2.587
MAHARANI, R., & HAEBA RAMLI, A. (2024). The Roles of Family-Supportive Supervisor Behaviour, Work-Life Balance, Job Satisfaction, Motivation, and Job Performance Among Married Private Employees. Journal of Human Resource Management - HR Advances and Developments, 2024(1), 39–54. https://doi.org/10.46287/pkyk4429
Ninaus, K., Diehl, S., & Terlutter, R. (2021). Employee perceptions of information and communication technologies in work life, perceived burnout, job satisfaction and the role of work-family balance. Journal of Business Research, 136, 652–666. https://doi.org/10.1016/j.jbusres.2021.08.007
Opoku, F. K., & Boateng, R. K. (2024a). Employee engagement, perceived organizational support, and job performance of medical staff at the Cape Coast Teaching Hospital. PLoS ONE, 19(12 December). https://doi.org/10.1371/journal.pone.0315451
Opoku, F. K., & Boateng, R. K. (2024b). Employee engagement, perceived organizational support, and job performance of medical staff at the Cape Coast Teaching Hospital. PLoS ONE, 19(12 December). https://doi.org/10.1371/journal.pone.0315451
Osborne, S., & Hammoud, M. S. (2017). Effective Employee Engagement in the Workplace. International Journal of Applied Management and Technology, 16(1). https://doi.org/10.5590/ijamt.2017.16.1.04
Petticrew, M., & Roberts, H. (2008). Systematic reviews in the social sciences: A practical guide. John Wiley & Sons.
Pimenta, S., Duarte, A. P., & Simões, E. (2024). How socially responsible human resource management fosters work engagement: the role of perceived organizational support and affective organizational commitment. Social Responsibility Journal, 20(2), 326–343. https://doi.org/10.1108/SRJ-10-2022-0442
Rachmadini, F., & Riyanto, S. (2020). The Impact of Work-Life Balance onEmployee Engagement in Generation Z. IOSR Journal Of Humanities And Social Science (IOSR-JHSS, 25, 62–66. https://doi.org/10.9790/0837-2505106266
Rockstuhl, T., Eisenberger, R., Shore, L. M., Kurtessis, J. N., Ford, M. T., Buffardi, L. C., & Mesdaghinia, S. (2020). Perceived organizational support (POS) across 54 nations: a cross-cultural meta- analysis of POS effects. International Journal of Business Studies, 51, 933–962.
Sabuhari, R., Sudiro, A., Irawanto, D., & Rahayu, M. (2020). The effects of human resource flexibility, employee competency, organizational culture adaptation and job satisfaction on employee performance. Management Science Letters, 10(8), 1775–1786.
Sibarani, E., Sadalia, I., & Manajemen, M. (2023). The effect of employee engagement and training on employee performance through organizational commitment. In International Journal on Social Science, Economics and Art (Vol. 12, Issue 4). www.ijosea.isha.or.id
Sirait, G. M. (2023). PENGARUH COACHING DAN WORK ENGAGEMENT TERHADAP PRODUKTIVITAS KERJA KARYAWAN BANK CENTRAL ASIA KCU KELAPA GADING. Jurnal Transaksi, 15(1). https://news.gallup.com
Smith, K. T., Smith, L. M., & Brower, T. R. (2016). How work-life balance, job performance, and ethics connect: Perspectives of current and future accountants. Research on Professional Responsibility and Ethics in Accounting, 20, 219–238. https://doi.org/10.1108/S1574-076520160000020008
Soomro, A. A., Breitenecker, R. J., & Shah, S. A. M. (2018). Relation of work-life balance, work-family conflict, and family-work conflict with the employee performance-moderating role of job satisfaction. South Asian Journal of Business Studies, 7(1), 129–146. https://doi.org/10.1108/SAJBS-02-2017-0018
Suganda, U. K. (2022). Reducing turnover intention: The mediating role of work-life balance and organizational commitment. International Journal of Business Ecosystem & Strategy (2687-2293), 4(3), 1–12.
Sukirno, S., Efendi, R., Ayu, P., Pangastuti, D., & Sukirno, ; (n.d.). The Effect of Work Motivation and Compensation on Employee Performance Article in International Journal of Multicultural and Multireligious Understanding · April 2020 Comparative Study of Post-Marriage Nationality Of Women in Legal Systems of Different Countries International Journal of Multicultural and Multireligious Understanding The Effect of Work Motivation and Compensation on Employee Performance. https://doi.org/10.18415/ijmmu.v7i3.1534
Wang, L. yun, Zhang, C. feng, & Su, X. ying. (2024). The impact of coaching leadership on work engagement: an empirical study from Chinese context. Journal of Managerial Psychology. https://doi.org/10.1108/JMP-09-2023-0547
Woodard, M., & Hyatt, K. (2024). The relationship between coaching behaviors by situational leaders and new employee engagement. Strategy and Leadership, 52(2), 6–16. https://doi.org/10.1108/SL-01-2024-0003
